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Terms & Conditions

COVID Disclaimer

I acknowledged that Xanadu Nation will not be held responsible for any delays or actions in relation to Covid 19 virus.

T&Cs

Xanadunation.com (hereinafter referred to as “The Website”) is a Website and domain name created, owned and operated by The Leary Family Trust (“The Company”).

Xanadunation.com and its logos are trademarks of The Company. All images and product names used on The Website are property of The Company.

The Website and all content and information contained on the pages herein are protected by copyright and intellectual property laws. All information included on this site, including, but not limited to, any and all text, graphics, logos, images, articles and such, is the sole property of The Company. No material or information contained on this Web Site shall be downloaded, used, copied, reproduced, republished, posted, transmitted, transferred, distributed, or exploited in any way without the previous written consent of The Company. Any unauthorized downloading, use, copying, reproduction, republication, posting, transmission, transfer, distribution or exploitation of such materials and information is prohibited. You will be fully liable for any infringement of copyright or other intellectual property owned by The Company and/or its subsidiaries.

 

The Company makes no representations or warranties, either express or implied, of any kind with respect to The Website or its content. The Company disclaims all warranties, express or implied, including, but not limited to, injury that may result due to misuse of information presented on the product. By using or attempting to use The Website, the user expressly acknowledges that there are no warranties or representations made regarding the content of The Website in terms of how current it is, its accuracy, or its completeness.

 

Price and availability information is subject to change without prior notice. All prices quoted are in US dollars unless otherwise stated. In any dispute, the US dollar price will be the prevailing price. Except as specifically stated on The Website, none of The Company or any of its respective owners, employees or other representatives will be liable for any damages arising out of or in connection with the use of The Website.We reserve the right to refuse any order placed with us.

PRIVACY & SECURITY

Xanadu Nation respects your privacy and is committed to protecting your private information. Your credit card information and personal data will be treated with the highest standards of security and confidentiality. We do not share any personal information with any third parties.

 

Secure Shopping:

Orders placed on our site are encrypted using Transport Layer Security (TLS). TLS is a technology used to encrypt sensitive information sent via the Internet and is the industry-standard authentication and encryption technology, to ensure your transactions are protected. In order to fulfill your order and for a convenient shopping experience, we request address, telephone and payment information from you. Xanadu Nation has done our best to ensure your shopping is safe and completed with ease. If you have any concerns about placing your order online, please contact us.

 

Please note that email is not encrypted, and therefore NOT a secure means of transmitting credit card information. Xanadu Nation will NEVER request sensitive information over email. Please do not respond to any such requests.

RETURN POLICY

**All returns are subject to a 10% restocking fee and are at the discretion of Xanadu Nation.

 

If you are unhappy with your purchase, we will gladly assist you with your return and/or exchange. All returns and/or exchanges require a Return Authorization Number (RMA #). Returns and/or exchanges will only be accepted for unwashed, unworn merchandise with original tags and packaging within 30 days of ship date. All returns or exchanges will be at the discretion of Xanadu Nation. Any item(s) returned that does not meet the aforementioned criteria, will not be eligible for return and/or exchange (i.e., item appears dirty, smell of cigarette smoke or detergent, covered in animal dander or deodorant marks, have visible signs of wear, etc.). Please visit our RETURNS PAGE to proceed with your return request. 

 

Accessories and special order items are non-returnable. 

 

Once an order has shipped, shipping and handling charges are non-refundable. Returns are processed within 5-10 business days upon receipt of your return. You will receive an email confirmation when your refund has been issued. All returns and exchanges will be at the discretion of Xanadu Nation. Returns are subject to a 10% restocking fee. 

 

For returns and exchanges, we highly recommend shipping with insurance coverage and transit tracking. Xanadu Nation is not responsible for missing, damaged, or packages lost in transit. Customers are responsible for all return shipping charges, as well as, shipping charges associated with exchanges.

 

Refused or undeliverable packages are subject to return shipping costs. Return shipping costs vary by shipping method used in the order. If a refused or undeliverable package is assessed a fee because it is returned back to Xanadu Nation, the customer will be responsible for any such fees imposed and those fees will be due prior to reshipping of your order OR the cost will be deducted from any refund that is due back to a customer.  

 

Returns and Exchanges are only accepted for purchases made directly from Xanadu Nation or authorized distributors. We will not accept any claims for returns or exchanges from third parties.

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